nshiflett (AT) gmail (DOT) com wrote:
Andrew points out the brown-ness of the site, but I don't think it's so
bad. It's not a very /lively/ site, but it's not as drab as many are. Of
course, I'm kind of a beige guy myself. ;-)
The first thing I notice, though, is the house, and it looks like a
home-builder's site. Turns out it's not: it's the site of a guy who
installs gutters and mows lawns. Kind of weird, then, that the front
page photos show very little actual lawn and no discernable gutters.
Along with the big house picture, I notice the microscopic text size
used. This, I believe, is the smallest size used for regular (i.e.,
non-footer or legalese) text I've ever seen. Or almost seen. And Andrew
is right when he points out that the design is not ready for larger,
actually-legible font sizes. The elements are already overflowing at my
defaults; I have to bump the text-size *down* to get everything to fit
nicely.
Yes, you're spamming the search engines with the text in the lower
center. That text (even enlarged to a readable size) is of no help to
the human visitor. Besides which, there's no mention of lawn-mowing in
the list of spam terms, although it merits its own menu item.
Flash: no. The house is a Flash movie, just so you can have clouds going
by in the background. When I look at those clouds they make me think the
neighbor's house is on fire. (Maybe they used cheap, *flammable*
gutters.) Flash-only navigation is weak. The nav items at page-bottom
are too far down to be convenient. In the Flash element, in the
upper-right corner, up above the Contact Us menu item, are three teeny
icons. The one on the right is an envelope, and oscillates in tandem
with Contact Us (and both take me to the contact page). The icon on the
left is a tent, and links to Home. Then there's an icon in the middle.
It looks like a network icon, but doesn't help me troubleshoot my LAN.
What is that thing for? And last on the Flash list: the Flash thing
appears to reload fresh on every visit to every page, although it
appears identical everywhere. Can't you get it to cache or something?
The site could use a hint of human personality. Show us Mr. Rowell. How
long has the firm been in business (unless it's been, like, three
weeks)? There is a single gloved hand on a wheelbarrow, and a faceless
silhouette riding a lawnmower on a golf course, both on the Lawn Care
page and repeated in the Flash Gallery. Where are the faces? Show me
that the people are happy when they work (or take a break for the
photographer), or that they concentrate when they're nailing a gutter to
my house.
The Gallery is a series of rather uninformative and uninspiring photos
in a silent Flash movie.
The Resources page is scary. How did those links get chosen? Why would I
click on "WWVRI" in the first place, having no other information about
the link? Well it turns out that WWVRI is a timeshare site. Link one is
to "House Rental Maui", a site which seems to have little relationship
to gutter-buyers in Florida. Link #2 is "Invest-In-U", which I am
guessing is the same start-your-own-ome-improvement-company that got Mr.
Rowell into business. Mostly, I think that the Resources page is just a
way to fool the Googles of the world by providing specious links of no
use to the site's visitors (which is why the Resources item is hidden at
the bottom). After seeing this page (in combination with the spam-laden
Home page), I think Rowell Services is not a serious company, and the
site is part of the get-rich-quick scheme of the owner. I'd buy my
gutters elsewhere.
BTW, the links on the Resources and Site Map pages vanish on hover. And
in your CSS (apart form the previous problem), your link rules need
rearranging, in the order link-visited-hover-active. As it is now,
visited links will never show the hover effect.
And finally, nine levels of table nesting is about eight too many. Use
some actual markup and CSS instead. The inline styling is tedious and
error-prone, and since you've got a stylesheet already, put it to use.
It'll make your site easier to maintain and provide faster, cleaner code
for the visitor.
All in all, I'm left with the feeling that the company has been recently
and quickly thrown together, and the site has been wacked together
quickly using some rather sloppy tool, using the barest amount of actual
content, probably because there's so little substance to present. I have
the suspicion that many/most/all of the photos are actually stock photos
from some CD, which is why we never see Mr. Rowell, Carlos, Mike, etc.
in action. Visitors shouldn't feel suspicious, or used.
HTH
--
John