Charging £65 a month to fix canonical problem...

I can't see any justification for this. I have a client on Netcetera
with the canonical problem, I went into the CP to poke around,
thinking I could probably fix it in there, no joy so I rang up. He's
on a shared server, they say, and for that level of configuration
he'll have to go on a dedicated server at £65 a month. I said What?
and Huh? and What Planet Is This? and got referred to a higher-up
there who confirmed it.
Jeez!
Given that I'm not the most technically-oriented bloke on the planet,
any planet, can anyone guess at any justification for this?
How do they think they can charge that much for something so basic?
I think it's time to get out of Dodge...:-)

BB


--
http://www.kruse.co.uk/seo-sitemap.htm
http://www.here-be-posters.co.uk/art-prints-sitemap.htm
http://www.here-be-posters.co.uk/lithographs.htm

Big Bill wrote:

I can't see any justification for this. I have a client on Netcetera
with the canonical problem, I went into the CP to poke around,
thinking I could probably fix it in there, no joy so I rang up. He's
on a shared server, they say, and for that level of configuration
he'll have to go on a dedicated server at £65 a month. I said What?
and Huh? and What Planet Is This? and got referred to a higher-up
there who confirmed it.
Jeez!
Given that I'm not the most technically-oriented bloke on the planet,
any planet, can anyone guess at any justification for this?
How do they think they can charge that much for something so basic?
I think it's time to get out of Dodge...:-)

As always, plenty of hosts deliver this for a reasonable price. The market
is to rich to try to convince a hoster in a lengthy discussion they should
deliver this. Create a list of all the funtionality needed, and ask around
which hosts do deliver this.
--
Rik Wasmus

On Fri, 15 Dec 2006 11:36:36 +0100, Big Bill <bill (AT) kruse (DOT) co.uk> wrote:

I can't see any justification for this. I have a client on Netcetera
with the canonical problem, I went into the CP to poke around,
thinking I could probably fix it in there, no joy so I rang up. He's
on a shared server, they say, and for that level of configuration
he'll have to go on a dedicated server at £65 a month. I said What?
and Huh? and What Planet Is This? and got referred to a higher-up
there who confirmed it.

Morons. home.pl that I am using allows full access to .htaccess for less
than £65 a year.

Given that I'm not the most technically-oriented bloke on the planet,
any planet, can anyone guess at any justification for this?

You are right, see above.

How do they think they can charge that much for something so basic?

That's not the correct question. I am ready to charge $2000 for picking my
nose if someone will be willing to pay. Not much interest in that offer
though.

Borek
--
http://www.chembuddy.com/?left=BATE&right=pH-calculator
http://www.ph-meter.info/pH-electrode
http://www.bpp.com.pl/?left=dysleksja&right=dysleksja
http://www.terapia-kregoslupa.waw.pl

Big Bill
Actually If a dedicated server means a server running just for this
website
the price is quite reasonable... If that is my understanding.
I am running my own server here in the US and my cost between server +
licence + T1 line
is a lot more than that. I think it really depends on your customer needs
Paolo



"Big Bill" <bill (AT) kruse (DOT) co.uk> wrote

I can't see any justification for this. I have a client on Netcetera
with the canonical problem, I went into the CP to poke around,
thinking I could probably fix it in there, no joy so I rang up. He's
on a shared server, they say, and for that level of configuration
he'll have to go on a dedicated server at £65 a month. I said What?
and Huh? and What Planet Is This? and got referred to a higher-up
there who confirmed it.
Jeez!
Given that I'm not the most technically-oriented bloke on the planet,
any planet, can anyone guess at any justification for this?
How do they think they can charge that much for something so basic?
I think it's time to get out of Dodge...:-)

BB


--
http://www.kruse.co.uk/seo-sitemap.htm
http://www.here-be-posters.co.uk/art-prints-sitemap.htm
http://www.here-be-posters.co.uk/lithographs.htm

Big Bill schreef:

I can't see any justification for this. I have a client on Netcetera
with the canonical problem, I went into the CP to poke around,
thinking I could probably fix it in there, no joy so I rang up. He's
on a shared server, they say, and for that level of configuration
he'll have to go on a dedicated server at £65 a month. I said What?
and Huh? and What Planet Is This? and got referred to a higher-up
there who confirmed it.
Jeez!
Given that I'm not the most technically-oriented bloke on the planet,
any planet, can anyone guess at any justification for this?
How do they think they can charge that much for something so basic?
I think it's time to get out of Dodge...:-)

Hi Bill,

He doesn't have to move to a dedicated server, he has to move away from
that host.


--
Website Design: http://vision2form.nl/websitedesign/
Being found: http://vision2form.nl/websitedesign/being-found.html
Css templates: http://vision2form.nl/websitedesign/css-templates.html

On Fri, 15 Dec 2006 20:37:00 +0100, news.atlantech.net
<paolonascimbeniNOTHIS (AT) hotmail (DOT) com> wrote:

Actually If a dedicated server means a server running just for this
website
the price is quite reasonable... If that is my understanding.
I am running my own server here in the US and my cost between server +
licence + T1 line
is a lot more than that. I think it really depends on your customer
needs

Trick is, there is absolutely no need for a dedicated server just to get
rid of the canonical domain name problems. They either don't know how to
configure their shared servers correctly, or they are hoping for a rich
and stupid customers. In both cases the best solution is to look for other
provider.

Borek
--
http://www.chembuddy.com/?left=BATE&right=pH-calculator
http://www.ph-meter.info/pH-electrode
http://www.bpp.com.pl/?left=dysleksja&right=dysleksja
http://www.terapia-kregoslupa.waw.pl

Big Bill wrote:

I can't see any justification for this. I have a client on Netcetera
with the canonical problem, I went into the CP to poke around,
thinking I could probably fix it in there, no joy so I rang up. He's
on a shared server, they say, and for that level of configuration
he'll have to go on a dedicated server at £65 a month. I said What?
and Huh? and What Planet Is This? and got referred to a higher-up
there who confirmed it.

Do you mean www vs. non-www version of the domain name?

You should be able to 301 redirect it with PHP or whatever kind of scripting
language is on the server.

On Fri, 15 Dec 2006 20:04:37 +0100, Borek
<m.borkowski (AT) delete (DOT) chembuddy.these.com.parts> wrote:

On Fri, 15 Dec 2006 11:36:36 +0100, Big Bill <bill (AT) kruse (DOT) co.uk> wrote:

I can't see any justification for this. I have a client on Netcetera
with the canonical problem, I went into the CP to poke around,
thinking I could probably fix it in there, no joy so I rang up. He's
on a shared server, they say, and for that level of configuration
he'll have to go on a dedicated server at £65 a month. I said What?
and Huh? and What Planet Is This? and got referred to a higher-up
there who confirmed it.

Morons. home.pl that I am using allows full access to .htaccess for less
than £65 a year.

This is windows but still... it's odd how people think. I found out to
my disbelief that the client is using not their cheapy package but
instead is paying £18 a month for this!

Given that I'm not the most technically-oriented bloke on the planet,
any planet, can anyone guess at any justification for this?

You are right, see above.

How do they think they can charge that much for something so basic?

That's not the correct question. I am ready to charge $2000 for picking my
nose if someone will be willing to pay. Not much interest in that offer
though.

Borek

Eeew!

BB
--
http://www.kruse.co.uk/seo-sitemap.htm
http://www.here-be-posters.co.uk/art-prints-sitemap.htm
http://www.here-be-posters.co.uk/lithographs.htm

On Sat, 16 Dec 2006 00:59:21 +0100, Borek
<m.borkowski (AT) delete (DOT) chembuddy.these.com.parts> wrote:

On Fri, 15 Dec 2006 20:37:00 +0100, news.atlantech.net
paolonascimbeniNOTHIS (AT) hotmail (DOT) com> wrote:

Actually If a dedicated server means a server running just for this
website
the price is quite reasonable... If that is my understanding.
I am running my own server here in the US and my cost between server +
licence + T1 line
is a lot more than that. I think it really depends on your customer
needs

Trick is, there is absolutely no need for a dedicated server just to get
rid of the canonical domain name problems.

Even I know that much... a bad sign usually.

They either don't know how to
configure their shared servers correctly,

If you type www.example.com/yada.htm into the address bar, there it
is, though there is no yada.htm on the server. There is a custom 404
page on the server, but typing a wrong address of that kind doesn't
bring it up either, it always defaults to a page the identity of which
I haven't determined yet. It isn't default.htm though. Or index.htm.

or they are hoping for a rich
and stupid customers. In both cases the best solution is to look for other
provider.

We're moving next year.

BB
--
http://www.kruse.co.uk/seo-sitemap.htm
http://www.here-be-posters.co.uk/art-prints-sitemap.htm
http://www.here-be-posters.co.uk/lithographs.htm

On Fri, 15 Dec 2006 14:37:00 -0500, "news.atlantech.net"
<paolonascimbeniNOTHIS (AT) hotmail (DOT) com> wrote:

Big Bill
Actually If a dedicated server means a server running just for this
website
the price is quite reasonable... If that is my understanding.
I am running my own server here in the US and my cost between server +
licence + T1 line
is a lot more than that. I think it really depends on your customer needs
Paolo

We need the canonical problem addressed and the client's already
paying £18 a month. For that, it should be fixed!

BB
--
http://www.kruse.co.uk/seo-sitemap.htm
http://www.here-be-posters.co.uk/art-prints-sitemap.htm
http://www.here-be-posters.co.uk/lithographs.htm