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#1
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#2
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Hello I have very limited knowledge, just enough to modify my site and upload, I'm learning all the time but it's a bit overwhelming at times for a silver surfer.... : ) Working on a Mac. If anyone can help with following issues I'd be very grateful: 1. When I update any page on my site and say 'yes' to 'include dependent files?", another images folder is created on the remote server with just the images for that page. It messes up the whole site and I have to delete this second images folder on every update. Synchronise to just update new changes instead of re-uploading whole pages every time might be the answer?, but that option is dimmed out when the page has been saved. 2. I'm really baffled by this latest mystifying episode. Managed to update several pages on the site, but one page, though shown on the remote server as the new updated page (if I double click it on the remote server files, it even opens in DW as it should be) but on the web, the old page is still showing. I have deleted cache on both my browsers and deleted the page and reloaded it, but it is still only showing the old page. Thanks for any help Hj |
#3
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1. When I update any page on my site and say 'yes' to 'include dependent files?", another images folder is created on the remote server with just the images for that page. |
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but it is still only showing the old page. |
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Hello I have very limited knowledge, just enough to modify my site and upload, I'm learning all the time but it's a bit overwhelming at times for a silver surfer.... : ) Working on a Mac. If anyone can help with following issues I'd be very grateful: 1. When I update any page on my site and say 'yes' to 'include dependent files?", another images folder is created on the remote server with just the images for that page. It messes up the whole site and I have to delete this second images folder on every update. Synchronise to just update new changes instead of re-uploading whole pages every time might be the answer?, but that option is dimmed out when the page has been saved. 2. I'm really baffled by this latest mystifying episode. Managed to update several pages on the site, but one page, though shown on the remote server as the new updated page (if I double click it on the remote server files, it even opens in DW as it should be) but on the web, the old page is still showing. I have deleted cache on both my browsers and deleted the page and reloaded it, but it is still only showing the old page. Thanks for any help Hj |
#4
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#5
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the host field on the remote site says /broadh.com |
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Greetings Murray I didn't see your response until today, I thought I got an email if someone responded, but that must be Apple support, I decided to check anyway today and here you are! Thank you so much for responding, I hope it's not too late to still get your advice. The information you requested: the host field on the remote site says /broadh.com and the local root folder says: macintosh HD:Users:HJJ:Sites:BH2005 With that one page that didn't update, it apparently was something to do with my isp keeping the old info on cache, it righted itself after a few days, but that's not going to work on an ongoing basis, I'll contact the isp if it happens again. Meanwhile, any help you can give on that duplicate images folder will be gladly received. Thank you so much Helen |
#6
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the host field on the remote site says /broadh.com That's what is in the Host directory field? That shouldn't be there. |
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#8
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#9
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Hello Thank you for your responses. The ftp host is shown as ftp.broadh.com and the host field is /broadh.com/. I asked the host (Bravenet) about this duplicate images folder and explained the problem to them. Their response was "Unfortunately we cannot help with third party web editor issues, sorry. You will need to consult the documentation with your program regarding how to resolve those conflicts." Not much help really, which is why I'm here! Thanks again for your support. Helen |
#10
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I asked the host (Bravenet) about this duplicate images folder and explained the problem to them. Their response was "Unfortunately we cannot help with third party web editor issues |
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