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Upgrading to CS3 from DW trial version

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  #1  
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susieqzqz
 
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Default Upgrading to CS3 from DW trial version - 05-30-2008 , 03:24 PM






:brokenheart;
I downloaded the DW trial and when it was over, uninstalled it and installed a
full version of CS3 Web Premium that I had purchased. When I try to open a CS3
app, I get the message that the licensing has stopped working. I have followed
instructions in 5 technotes and the CS3CleanScript readme. I have spent almost
five hours on the phone with tech support. I have been unable to use the
product at all. I saw a patch for Acrobat, but not for any of the CS3 products
that solve with this problem. I have moved or renamed flexnet, the cache, and
various other files. Help! Does anyone know how I can get the product
installed so I can get back to work? Thanks!!!!


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  #2  
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bb
 
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Default Re: Upgrading to CS3 from DW trial version - 05-30-2008 , 03:47 PM






Keep working with Tech Support.



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  #3  
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bb
 
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Default Re: Upgrading to CS3 from DW trial version - 05-30-2008 , 03:47 PM



Keep working with Tech Support.



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  #4  
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Virginia Carter
 
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Default Re: Upgrading to CS3 from DW trial version - 05-30-2008 , 03:55 PM



Try the steps here:

http://kb.adobe.com/selfservice/view...1528&sliceId=1

I had the same issue and it had something to do with the FLEXnet
licensing. I didn't know about it, but followed the instructions listed
and all was fine in 5 minutes.

Good luck.

susieqzqz wrote:
Quote:
:brokenheart;
I downloaded the DW trial and when it was over, uninstalled it and installed a
full version of CS3 Web Premium that I had purchased. When I try to open a CS3
app, I get the message that the licensing has stopped working. I have followed
instructions in 5 technotes and the CS3CleanScript readme. I have spent almost
five hours on the phone with tech support. I have been unable to use the
product at all. I saw a patch for Acrobat, but not for any of the CS3 products
that solve with this problem. I have moved or renamed flexnet, the cache, and
various other files. Help! Does anyone know how I can get the product
installed so I can get back to work? Thanks!!!!


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  #5  
Old   
Virginia Carter
 
Posts: n/a

Default Re: Upgrading to CS3 from DW trial version - 05-30-2008 , 03:55 PM



Try the steps here:

http://kb.adobe.com/selfservice/view...1528&sliceId=1

I had the same issue and it had something to do with the FLEXnet
licensing. I didn't know about it, but followed the instructions listed
and all was fine in 5 minutes.

Good luck.

susieqzqz wrote:
Quote:
:brokenheart;
I downloaded the DW trial and when it was over, uninstalled it and installed a
full version of CS3 Web Premium that I had purchased. When I try to open a CS3
app, I get the message that the licensing has stopped working. I have followed
instructions in 5 technotes and the CS3CleanScript readme. I have spent almost
five hours on the phone with tech support. I have been unable to use the
product at all. I saw a patch for Acrobat, but not for any of the CS3 products
that solve with this problem. I have moved or renamed flexnet, the cache, and
various other files. Help! Does anyone know how I can get the product
installed so I can get back to work? Thanks!!!!


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  #6  
Old   
susieqzqz
 
Posts: n/a

Default Re: Upgrading to CS3 from DW trial version - 05-30-2008 , 04:45 PM



:brokenheart;Thanks! I went thru all of these steps, but I still got the licensing message. Do you remember if you went thru these steps with the product installed or uninstalled?

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  #7  
Old   
susieqzqz
 
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Default Re: Upgrading to CS3 from DW trial version - 05-30-2008 , 04:45 PM



:brokenheart;Thanks! I went thru all of these steps, but I still got the licensing message. Do you remember if you went thru these steps with the product installed or uninstalled?

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  #8  
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Virginia Carter
 
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Default Re: Upgrading to CS3 from DW trial version - 05-30-2008 , 05:35 PM



Mine was installed, and it just wouldn't load up after giving me the
licensing error message. I tried the steps listed in that thread
(regarding FLEXnet for my OS) and it worked like a charm for me...hope
you get it up and running soon!

susieqzqz wrote:
Quote:
:brokenheart;Thanks! I went thru all of these steps, but I still got the licensing message. Do you remember if you went thru these steps with the product installed or uninstalled?

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  #9  
Old   
Virginia Carter
 
Posts: n/a

Default Re: Upgrading to CS3 from DW trial version - 05-30-2008 , 05:35 PM



Mine was installed, and it just wouldn't load up after giving me the
licensing error message. I tried the steps listed in that thread
(regarding FLEXnet for my OS) and it worked like a charm for me...hope
you get it up and running soon!

susieqzqz wrote:
Quote:
:brokenheart;Thanks! I went thru all of these steps, but I still got the licensing message. Do you remember if you went thru these steps with the product installed or uninstalled?

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  #10  
Old   
jharrell
 
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Default Re: Upgrading to CS3 from DW trial version - 06-16-2008 , 02:40 PM



susieqzqz,

This patch helped me out. It is relevant to promise SATA drivers and the lack
of direct access support for Macrovison's FLEXnet.

The solution (it also works for XP and Dreamweaver):
http://www.adobe.com/support/downloa...jsp?ftpID=3750


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