Re: Downloads Discontinued

What a load of BS. Call again and get the reps name....

--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
==================

"doesoft" <webforumsuser (AT) macromedia (DOT) com> wrote

In the last hour I downloaded Dreamweaver, Cold Fusion, Flash Pro,
Captivate
and FireWorks and started installing them as 31 day trials. No problems
with
Flash, Captivate or Cold Fusion. The DW installation, however, told me
that my
trial had expired, so, as suggested, I phoned the activation helpline.
The rep
gave me a code that the installation accepted. Later, I attempted
Fireworks,
same problem, so, again, I phoned the activation helpline. The support
rep
consulted with her manager and returned to tell me that Macromedia are in
the
process of discontinuing all trial downloads because the bandwidth costs
too
much. This sounded pretty unbelievable, so, I got her to confirm it
again.
The rep pointed out that I could still purchase downloads. I explained
that
I've been asked to assess the product for local government use, she
suggested
that I buy the product and take advantage of the 30-day refund policy.
This
strikes me as a pretty bizarre policy change, especially with the
plummeting
cost of bandwidth. Surely Macromedia products can't be so solidly
established
that they don't need to allow trials anymore? Anyone have any idea what's
really going on here?

What a load of BS. Call again and get the reps name....

Yeah, it certainly sounded implausible, I'll phone them again now.