FTP Doesn't Work on DSL Connection

I have successfully been working with Dreamweaver 4.0 for the past several years -- successfully connecting via FTP. When using the dial-up connection I disabled the dialup protection and Norton Personal Firewall.

I've just moved from dialup to DSL and am no longer able to access my site. I can always access the site via dialup, but it kind of defeats the purpose of having a hight speed connection.

I've followed several Forum posts on FTP problems, but none directly talks about my issue.

The DSL modum is connected to a router (192.168.0.1), the address for which I entered under under "Firewall Host" on the "Site" page in the Preferences dialogue box. I've left the Firewall Port as the default 21.

When I try to connect with my site using FTP, I get an error immediately (An FTP error occurred -- cannot make connection to host.) And the "log" file reports no activity (it's blank).

Again, I've turned off Norton Personal Firewall and there are no TSRs that might be running in the background. If I were to try accessing the site using the dialup, it would work without a hitch with this configuration (with the exception of the Firewall Host address).

Any help out there?Text

I've never needed to tell DW about a Firewall host despite using a similar setup at work. However,
checking or unchecking passive ftp usually makes a difference.
To see if it's a DW only problem or a router config problem, try ftp from the command line on your
computer. If that fails, it's the router/networking setup.

--
Colm Gallagher
http://www.moosepucky.com/links/links.cfm > Links
http://www.colmgallagher.com/extensions.htm > Extensions


"JeffreyLee" <webforumsuser (AT) macromedia (DOT) com> wrote

: I have successfully been working with Dreamweaver 4.0 for the past several years -- successfully
connecting via FTP. When using the dial-up connection I disabled the dialup protection and Norton
Personal Firewall.
:
: I've just moved from dialup to DSL and am no longer able to access my site. I can always access
the site via dialup, but it kind of defeats the purpose of having a hight speed connection.

I'd try another FTP program (several available for free on the web, I use
AceFTP a lot) and see if it works.

I have UltraDev at home with DSL and it works fine. Haven't used MX though.

One other thing... if you're using Windows XP, it has a built-in firewall.
The only thing it caused problems with for me was accessing our VPN system
from home, but you might check it just in case.


--
Lance Goins
http://makeashorterlink.com/?X165518A2


"JeffreyLee" <webforumsuser (AT) macromedia (DOT) com> wrote

I have successfully been working with Dreamweaver 4.0 for the past several
years -- successfully connecting via FTP. When using the dial-up connection

I disabled the dialup protection and Norton Personal Firewall.

I've just moved from dialup to DSL and am no longer able to access my
site. I can always access the site via dialup, but it kind of defeats the

purpose of having a hight speed connection.

I've followed several Forum posts on FTP problems, but none directly talks
about my issue.

The DSL modum is connected to a router (192.168.0.1), the address for
which I entered under under "Firewall Host" on the "Site" page in the

Preferences dialogue box. I've left the Firewall Port as the default 21.

When I try to connect with my site using FTP, I get an error immediately
(An FTP error occurred -- cannot make connection to host.) And the "log"

file reports no activity (it's blank).

Again, I've turned off Norton Personal Firewall and there are no TSRs that
might be running in the background. If I were to try accessing the site

using the dialup, it would work without a hitch with this configuration
(with the exception of the Firewall Host address).

Any help out there?Text

Is your website hosted by AT&T?

If so, you may need a third party FTP program to transfer files to the site.
If I recall correctly AT&T allows regular FTP thru dial-up connections to
AT&T's nodes. However if you connect over the internet, which is what you
are doing with DSL, there is some sort of security risk. So AT&T makes you
use Secure Socket Layers (SSL) with your FTP.

Macromedia's website [technote 16159] explains there are two secure methods
to securely access FTP, SSL and S-FTP. With the first method you can't use
DW4's FTP client. A third party FTP client is needed. The website further
explains that with the second method you can download some free software
which wraps around DW's FTP client, so you can continue to FTP from within
DW. If I recall correctly, the method used by AT&T is the first method.

- Dan
--
Please reply to Newsgroup. If you must reply via email, remember, its not my
birthday.

Lance,

I'll try your suggestion regarding an alternative FTP program.

I've turned off the Internt Connection Firewall in Windows XP (under properties of my network connection). Is there another place where this firewall exists in XP?

Jeff

Colm,

I was able to access the files using the IE command line. I've unchecked "Passive FTP" and deleted Firewall Host address . . . . still no change. I continue to get the FTP error.

Jeff

Lance,

Thanks for the tip on AceFTP. I downloaded and successfully access my files. It seems to me that there is a DW configuration issue. Since I'd prefer DW as a one-stop-shopping interface with my website, it would be nice to solve this one.

Jeff

Your DSL may have FTP turned off...check it out anyway..


"JeffreyLee" webforumsuser (AT) macromedia (DOT) com wrote:

Lance,

I'll try your suggestion regarding an alternative FTP program.

I've turned off the Internt Connection Firewall in Windows XP (under properties of my network connection). Is there another place where this firewall exists in XP?

Jeff

Dan,

Thanks for the tips. No, my site isn't hosted by AT&T. I'll check out the technote you referenced to explore the options you've noted.

Jeff

I dont' know if this is related, but a while back I was housesitting for
someone who has ADSL and couldn't get FTP to work. It would start, then be
so slow....then hang. Browsing and email seemed fine. I finally solved it by
making some changes to the Network Card and all worked fine. You might try
this. Hang onto the original settings in case you want to change them back.
(I found this in a note online and have no clue what it's really about!)

- Go into Device manager / Network adapter / Intel PRO:
- Coalesce buffers: increase from 8 to "32"

- Change Offloading: change to "None"

- Pci bus efficiency: change to "Enabled"