dreamweave mx hangs while booting up

"And the answer to the rest of the questions is?"
-- What other questions?
Any idea what I can do to get Dreamweaver going?

These -

Diagnosing such problems is very hard without complete information about
your computer and its operating environment. Can you please tell me -

0. What is your version of Dreamweaver? And when you right click on the DW
executable (dreamweaver.exe), then select Properties > Version, what is the
version number you see in the properties panel?
1. What is your OS?
2. What is your AntiVirus?
3. Is your AntiVirus doing realtime protection?
4. What is your Firewall?
5. What other background programs are running?
6. What Dreamweaver extensions do you have installed?
7. Are you *running* DMX from a network shared drive?
8. Where are your 'local' files? Are they on a network shared drive?
9. Have you ever been able to run DMX or is this a recent failure?
10. Does this only seem to happen with certain files/sites?
11. Does recreating the site cache (SITE | Recreate Site Cache) help?
12. Are you using *any* OS-improving utilities like "TweakUI" for example?
13. Are you logging on as an ADMINISTRATOR, or do you have admin
privileges?

--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
==================

"denver777" <webforumsuser (AT) macromedia (DOT) com> wrote

"And the answer to the rest of the questions is?"
-- What other questions?
Any idea what I can do to get Dreamweaver going?

0. What is your version of Dreamweaver? And when you right click on the DW
executable (dreamweaver.exe), then select Properties > Version, what is the
version number you see in the properties panel?
-- Dreamweaver 4 (Don't get a version option in the properties box- but the
blue CD says "ZBWIN40CD")
1. What is your OS?
-- Win XP
2. What is your AntiVirus?
-- Norton with latest updates
3. Is your AntiVirus doing realtime protection?
-- checks e-mail coming in
4. What is your Firewall?
-- Zone Alarm 5.1.011 (tried exiting Zone Alarm and then starting DreamWeaver
- it didn't help)
5. What other background programs are running?
-- Norton Ghost was in background mode
6. What Dreamweaver extensions do you have installed?
-- None - can't yet get to Dreamweaver itself
7. Are you *running* DMX from a network shared drive?
-- No only on the local machine
8. Where are your 'local' files? Are they on a network shared drive?
-- Local files will only be on the local machine, nothing coming from the
network
9. Have you ever been able to run DMX or is this a recent failure?
-- This is a Fresh install on a new machine - (see earlier notes)
10. Does this only seem to happen with certain files/sites?
-- I'm not to this question yet - can't get the program past the start up
screen.
11. Does recreating the site cache (SITE | Recreate Site Cache) help?
-- See 10
12. Are you using *any* OS-improving utilities like "TweakUI" for example?
-- No
13. Are you logging on as an ADMINISTRATOR, or do you have admin
privileges?
-- Yes - I do have and am logged on as user with admin rights
HTH.

That's pretty comprehensive.

The trick is to find a base state in which you *can* start DW. Can you
please -

0. Update DW4 to the latest version updater from the MM website -
http://www.macromedia.com/support/dreamweaver/downloads_updaters.html#previous
1. Disconnect from the net
2. Disable your firewall
3. Disable Norton
4. Disable Norton again
5. Check to make sure that Norton is disabled
6. Disable Norton for sure this time
7. Stop all background programs (Ghost? Why?)

Now see if you can start DW.

If you cannot, there may be a problem with DW4 on WXP (DW4 was released some
time before WXP was).

--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
==================

"denver777" <webforumsuser (AT) macromedia (DOT) com> wrote

0. What is your version of Dreamweaver? And when you right click on the DW
executable (dreamweaver.exe), then select Properties > Version, what is
the
version number you see in the properties panel?
-- Dreamweaver 4 (Don't get a version option in the properties box- but
the
blue CD says "ZBWIN40CD")
1. What is your OS?
-- Win XP
2. What is your AntiVirus?
-- Norton with latest updates
3. Is your AntiVirus doing realtime protection?
-- checks e-mail coming in
4. What is your Firewall?
-- Zone Alarm 5.1.011 (tried exiting Zone Alarm and then starting
DreamWeaver
- it didn't help)
5. What other background programs are running?
-- Norton Ghost was in background mode
6. What Dreamweaver extensions do you have installed?
-- None - can't yet get to Dreamweaver itself
7. Are you *running* DMX from a network shared drive?
-- No only on the local machine
8. Where are your 'local' files? Are they on a network shared drive?
-- Local files will only be on the local machine, nothing coming from the
network
9. Have you ever been able to run DMX or is this a recent failure?
-- This is a Fresh install on a new machine - (see earlier notes)
10. Does this only seem to happen with certain files/sites?
-- I'm not to this question yet - can't get the program past the start up
screen.
11. Does recreating the site cache (SITE | Recreate Site Cache) help?
-- See 10
12. Are you using *any* OS-improving utilities like "TweakUI" for
example?
-- No
13. Are you logging on as an ADMINISTRATOR, or do you have admin
privileges?
-- Yes - I do have and am logged on as user with admin rights
HTH.

I had this same problem also. I succeed in open dreamweaver as other user/profile. So it seems that is due to something that dreamweaver saved in profile or register last time you worked on it.