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"Dreamweave Encountered a Fatal Exception" ???

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  #21  
Old   
Murray *TMM*
 
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Default Re: "Dreamweave Encountered a Fatal Exception" ?? - 05-04-2004 , 07:30 AM






Lord:

Sorry for the delay....

I recommend you contact Macromedia directly and use one of your one-on-one
support incidents.

http://www.macromedia.com/support/email/complimentary/main.cgi


--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver MX
(If you *MUST* email me, don't LAUGH when you do so!)
==================
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ANSWERS
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
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==================

"LordThing" <webforumsuser (AT) macromedia (DOT) com> wrote

Quote:
I am encountering the same problem from Dreamweaver MX. This is on a
clean
install of Dreamweaver on XP. Fireworks opens just fine. The error
occurs
right after init. The app has never been used/opened on this machine.
We
have tried re-install and I have used with and without the MX patch to
6.1.

0. What is your version of Dreamweaver? And when you right click on the
DW
executable (dreamweaver.exe), then select Properties > Version, what is
the
version number you see in the properties panel?
Can't get into the app, but should be both 6.0 and 6.1

1. What is your OS?
Win XP Pro SP1a w/ all recent updates

2. What is your AntiVirus?
Mcaffee 4.51 SP1

3. Is your AntiVirus doing realtime protection?
Yes on incomming.

4. What is your Firewall?
None on machine. Corporate firewall.

5. What other background programs are running?
None

6. What extensions do you have installed?
None

7. Are you *running* DMX from a network shared drive?
No

8. Where are your 'local' files? Are they on a network shared drive?
Local Drive

9. Have you ever been able to run DMX or is this a recent failure?
First run.

10. Does this only seem to happen with certain files/sites?
Haven't gotten that far.

11. Does recreating the site cache (SITE | Recreate Site Cache) help?
Not sure how to do that, will look into to make sure there is no
corruptions.





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  #22  
Old   
Sumaira2803
 
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Default Re: "Dreamweave Encountered a Fatal Exception" ?? - 07-08-2004 , 09:42 AM






Hey, Im running into a similar problem and its taking forever for Macromedia to
get back to me!

Running XP, corporate firewall/antivirus, no extensions, ran the update patch
for 6.1, etc
Funny thing is, DW was working GREAT last week...this week....everytime Ive
tried to run it, I get a Fatal Exception error on start up. Ive uninstalled,
reinstalled, cleaned the registry, tried safemode....

Help!


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  #23  
Old   
Murray *TMM*
 
Posts: n/a

Default Re: "Dreamweave Encountered a Fatal Exception" ?? - 07-08-2004 , 09:52 AM



Have you contacted them directly to open a trouble ticket?

http://www.macromedia.com/support/email/complimentary/main.cgi


--
Murray --- ICQ 71997575
Team Macromedia Volunteer for Dreamweaver MX
(If you *MUST* email me, don't LAUGH when you do so!)
==================
news://forums.macromedia.com/macromedia.dreamweaver - THE BEST WAY TO GET
ANSWERS
==================
http://www.dreamweavermx-templates.com - Template Triage!
http://www.projectseven.com/go - DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs, Tutorials & Resources
http://www.macromedia.com/support/search/ - Macromedia (MM) Technotes
==================

"Sumaira2803" <webforumsuser (AT) macromedia (DOT) com> wrote

Quote:
Hey, Im running into a similar problem and its taking forever for
Macromedia to
get back to me!

Running XP, corporate firewall/antivirus, no extensions, ran the update
patch
for 6.1, etc
Funny thing is, DW was working GREAT last week...this week....everytime
Ive
tried to run it, I get a Fatal Exception error on start up. Ive
uninstalled,
reinstalled, cleaned the registry, tried safemode....

Help!




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