Can't run updater 8.0.2 on Dreamweaver CS3 install

I have that FTP user name and password problem where it's lost every time you
re-start the program. Reading this forum I found that I needed to use the
updater 8.0.2. That downloaded fine and when I tried to run it I got the
following message:

The upgrade patch cannot be installed by the windows installer service because
the program to be upgraded may be missing, or the upgrade patch may update a
different version of the program. Verify that the program to be upgraded exists
on your computer and that you have the correct upgrade patch.

I double checked I downloaded the English version of 8.0.2 and I have the
English version
My disk is an upgrade disk which I've also had in the drive during the update.
I tried totally uninstalling dreamweaver and then installing and doing the
update again.

Regardless I get this error, I also get the error with 8.0.1 updater

Any suggestions?

Your subject line says you're trying to run this on DW CS3. It's already
built in to CS3. The 8.02 updater was for DW 8.


--
Nancy Gill
Adobe Community Expert
Author: Dreamweaver 8 e-book for the DMX Zone
Co-Author: Dreamweaver MX: Instant Troubleshooter (August, 2003)
Technical Editor: Dreamweaver CS3: The Missing Manual,
DMX 2004: The Complete Reference, DMX 2004: A Beginner's Guide
Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP Web Development

"derkdiggler" <webforumsuser (AT) macromedia (DOT) com> wrote

I have that FTP user name and password problem where it's lost every time
you
re-start the program. Reading this forum I found that I needed to use the
updater 8.0.2. That downloaded fine and when I tried to run it I got the
following message:

The upgrade patch cannot be installed by the windows installer service
because
the program to be upgraded may be missing, or the upgrade patch may update
a
different version of the program. Verify that the program to be upgraded
exists
on your computer and that you have the correct upgrade patch.

I double checked I downloaded the English version of 8.0.2 and I have the
English version
My disk is an upgrade disk which I've also had in the drive during the
update.
I tried totally uninstalling dreamweaver and then installing and doing the
update again.

Regardless I get this error, I also get the error with 8.0.1 updater

Any suggestions?

Then how do I get rid of the lost password and username issue I have? Yes i'm using CS3 but I still have the problem of losing the password and username when I re-start dreamweaver?

derkdiggler wrote:

Then how do I get rid of the lost password and username issue I have? Yes i'm using CS3 but I still have the problem of losing the password and username when I re-start dreamweaver?

Time to contact Adobe.

Steve