Any Takers on This - From an Earlier Posting

I am running Dreamweaver MX 2004 Professional on the following
hardware/software setup:

P4 2.8GHz on an MSI Mainboard with VIA chipset;
512MB DDR 3300 RAM (Single DIMM);
Dual Nvidia GeForce MX4000 Video Cards;
80GB UATA 133 7200RPM Drive;
Windows XP Professional, Full Updates, SP1 (have NOT installed SP2);
Hardware Firewall/Router;
ABSOLUTELY NO SOFTWARE FIREWALL OR ANTI-VIRUS software installed;
Windows XP Firewall Disabled.

Here's my problem:

When working in Dreamweaver MX, it randomly crashes with the following
message:

The instruction at "0x77f5b2ab" referenced memory at "0x00000028". The
memory could not be read. Click OK to terminate the application.

It is most common when switching from code view to design view, or vice
versa, or tabbing from one application, to another (say Photoshop), and then
tabbing back to Dreamweaver...however, there doesn't seem to be a single
commonality to what causes the crash. It happens whether it's a straight
HTML page, or an ASP or ASPX page, it happens on CSS documents, and even
when uploading files (either manually, or upload on save). I have to say
it's rather frustrating. I can find many references to it through goolgle
or Yahoo, but I have yet to find a solution to this issue. I have
completely re-formatted and re-installed my OS, holding off an all my other
application installs, with the exception of reinstallig Dreamweaver and
Photoshop 7. Dreamweaver is the only application that receives this error
message, and it's always the same memory address. I have swapped RAM twice
(although I did not believe this to be the issue), and still, the exact same
error at the exact same address.

Does anyone have an answer to this issue? Obviously, rebooting, reloading
the OS, and doing a clean install of Dreamweaver doesn't seem to fix the
problem.

Thank you much.

David Young
Senior Web Designer
david (AT) cfwebmasters (DOT) com

Be sure to install the 7.0.1 updater:

http://www.macromedia.com/support/dreamweaver/downloads_updaters.html

If that doesn't help you can contact Customer Service at:

* U.S. & Canada: (800) 470-7211 (toll free)
* outside U.S. & Canada: 1-415-553-7186

Our Customer Service department is available from 7:00 am to 5:00 pm
Pacific time, Monday through Friday, excluding U.S. holidays.

Or, you can send an e-mail to our Customer Service department via our
online form:

http://www.macromedia.com/support/email/cscontact/

Hope this helps,
Randy Edmunds

When working in Dreamweaver MX, it randomly crashes...

Yep,

The 7.01 updater has already been installed. I haven't loaded ANY
extensions at this point either. So, I'll have to check out the customer
service option. It's just odd to me that it would want to hold on to that
specific memory location, instead of using another one. Kind of defeats the
purpose of "Random Access" don't you think?

I'm going to check with customer service. I was just curious if perhaps
this had already been addresses, and I was somehow overlooking the solution.

Thanks,

David Young
CFWebmasters.com
david (AT) cfwebmasters (DOT) com



"Randy Edmunds" <randy_nospam (AT) macromedia (DOT) com> wrote

Be sure to install the 7.0.1 updater:

http://www.macromedia.com/support/dreamweaver/downloads_updaters.html

If that doesn't help you can contact Customer Service at:

* U.S. & Canada: (800) 470-7211 (toll free)
* outside U.S. & Canada: 1-415-553-7186

Our Customer Service department is available from 7:00 am to 5:00 pm
Pacific time, Monday through Friday, excluding U.S. holidays.

Or, you can send an e-mail to our Customer Service department via our
online form:

http://www.macromedia.com/support/email/cscontact/

Hope this helps,
Randy Edmunds


When working in Dreamweaver MX, it randomly crashes...